Contact information

Contact Us

Have a question about your order or a MerryMemories product?

Our customer support team is here to help.

Customer Support

For questions regarding:

  • Orders
  • Shipping
  • Returns
  • Refunds
  • Products
  • Payments

Please contact MerryMemories through the contact form available on our website.

Order Questions

If your question concerns an existing order, please include your order number whenever possible so that we can identify your purchase and assist you more efficiently.

Response Time

We aim to respond to customer inquiries as soon as reasonably possible.

During periods of high demand, including the Christmas shopping season, response times may be longer than usual.