Shipping Policy

At MerryMemories, we work to process and ship your orders as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days.

Orders placed during weekends, public holidays, or periods of high demand may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

Estimated Delivery Time

Orders are typically delivered within 5–8 business days after processing.

Please note that delivery times are estimates and may occasionally be affected by shipping carrier delays, customs procedures, holidays, weather conditions, or other circumstances beyond our control.

Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to become active after your package has been handed to the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping information, please contact MerryMemories as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

Delayed or Lost Packages

If your package appears to be significantly delayed or lost, please contact MerryMemories through our website's contact form.

We will review the situation and, where appropriate, work with the shipping carrier to resolve the issue.

Customs and Import Fees

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Where applicable, such charges may be the responsibility of the customer unless otherwise stated during checkout.