Privacy policy
Privacy Policy
At MerryMemories, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information when you visit our website or purchase our products.
Information We Collect
Depending on how you use our website, we may collect:
- Name
- Shipping address
- Billing information
- Email address
- Telephone number
- Order information
- Payment-related information
- Information you provide when contacting customer support
- Website usage and technical information
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Send order and shipping updates
- Provide customer support
- Handle returns and refunds
- Prevent fraud and unauthorized transactions
- Improve our website and products
- Analyze website performance
- Provide marketing communications where legally permitted
Payment Information
Payments are processed through third-party payment providers.
MerryMemories does not need to directly store your complete payment card details in order to process your order.
Payment providers may process your information according to their own privacy policies and security practices.
Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Analyze website traffic
- Understand how visitors use our website
- Measure advertising performance
- Improve the shopping experience
Where required by applicable law, consent will be requested before non-essential cookies are used.
Third-Party Services
MerryMemories may use third-party services for purposes such as:
- Payment processing
- Order fulfillment
- Shipping
- Website analytics
- Advertising
- Customer support
- Website hosting and e-commerce functionality
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to certain processing
- Restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
Privacy requests can be submitted through the MerryMemories contact form.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.
However, no method of transmission or electronic storage is completely secure.